Shipping Information and Delivery Policies

Shipping and Delivery:

We deliver across multiple locations within the United Kingdom, ensuring a smooth and reliable delivery experience for all our customers.

Customs & import duties (United Kingdom):

Your KALKI order is shipped from our warehouses in India via ATLANTIC, DHL, or FedEx. International shipments may occasionally attract import duties, customs charges, or taxes, which we're unable to predict in advance. If such charges apply, they are payable by the customer before delivery. Our shipping partners handle customs clearance on your behalf and deliver your order to your doorstep once these charges are settled.

Shipping Charges as per order value:

Total order value below £149: £14.95 for standard shipping, £19.99 for express shipping.

Total order value above £149: Free standard shipping, £19.99 for express shipping.

Customers are responsible for any import duties, customs fees, or local taxes that may apply to their purchase.

Shipping Partners:

Liability: In case of any damage to the product while in transit, the shipping partner shall be held liable for the same.

Razorpay Software Private Limited — Toll-free number: 1800 572 6676

PayPal Payments Private Limited — Toll-Free Number: 1-888-221-1161 (US) / 1-402-935-2050 (if calling from outside the U.S.)